Customer Care
The world's best golf buggies come with the industry's best customer care and warranty.
Our golf buggy has a full 30-day money-back guarantee, and includes a full factory warranty for one year.
We are constantly improving our golf buggies.
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We provide a 12 month warranty for the motors(unite MOTORS)., gearboxes and golf trolley frame against faulty materials and workmanship from the date of purchase.And if client choose LINIX motors .We guarantee it LIFE-TIME A 12 month warranty is provided for all other parts of the golf trolley (including battery and charger) against faulty materials and workmanship from the date of purchase. Should a problem arise with the golf trolley, the customer is required to return the golf trolley to us or their authorised agent for examination within the warranty period. We will at its discretion, repair or replace any defective golf trolley, battery or charger returned to them or their authorised agent, subject to the following: We will not accept liability for any damage or failure of the warranted item due to misuse, accident, neglect, fair wear and tear or damage caused by attempted repair by other than the company's authorised representatives. Warranty Exclusions This warranty specifically excludes claims for indirect, incidental or consequential damages. Battery Warranty The battery is warranted for one year from the date of purchase by the manufacturer. The warranty covers faulty material or workmanship subject to the following: The warranty is void: If the battery is damaged due to physical abuse, Proper recharging of the battery has not been maintained allowing the battery to over discharge due to excessive use. The battery is charged by the a battery charger other than the one provided. The battery has been allowed to remain in a discharged state for prolonged periods. If the customer considers the battery is faulty within the warranty period it is to be returned to us or its authorised representatives for testing. If after testing the battery is determined to be defective under the terms set down by the manufacture it will be replaced. If after testing the battery proves to be within the manufacturer's specification and not replaceable under warranty the battery will be returned at the customers expense. Battery Charger Warranty The battery charger is warranted for one year from the date of purchase. The warranty is void if the charger or the battery connections are damaged due to physical abuse, neglect or the charger is allowed to overheat due to inadequate ventilation during charging. |
